Politique de livraison

Delivery methods

  • Home delivery in the city of Montreal and its surroundings.
  • By mail (Canada Post) for the uncovered areas defined in the following section and only dry products.

 

Areas eligible for home delivery service

Distribution Lovaf makes home deliveries in Montreal and its surroundings in the 3 zones namely:

  • Island of Montreal
  • South Shore : Longueuil, Brossard, Chateaugay, Saint-Hubert, Candiac
  • North shore: Laval, Boisbriand, Rosemère, Terrebonne, Mascouche, Sainte Therese, Blainville, Repentigny

 

Standard delivery times

  • On the Island of Montreal the standard delivery time varies from 1 to 4 days from the day following the date of the order.
  • In the south shore and north shore, standard delivery times vary from 1 to 5 days from the day following the date of the order.

 

Home delivery costs (before taxes)

Delivery is free on any purchase of $ 26 or more before taxes on the Island of Montreal. Refer to the different areas below before knowing the costs before taxes.

Island of Montreal
    • Order less than $ 26: $ 5 
    • Orders over $ 26: Free Standard Shipping  
    • Expedited shipping within 48 hours: $ 10
      South Shore and North Shore
        • Order less than $ 26: $ 9
        • Order between $ 26 and $ 57: $ 6
        • Order between $ 58 to $ 70: $ 3
        • Orders over $ 70: Free Standard Shipping

        Shipping cost

        Delivery charges will be added to the price of your purchases before the final confirmation of your order.

         

        Delivery times by post

        Items are sent by Canada Post expedited mail within 24 business hours of placing your order. You should then receive your merchandise within 2-3 business days.

        You will receive an email notification when your order leaves our premises. A tracking number will then be given to you so that you can follow the path of your package.

        * Only dry products are eligible for this delivery method. 

         

        Delivery to a third party

        You can have a purchase delivered directly to another person at no additional delivery cost.

        When making the payment, all you have to do is enter your own address in "billing address" (you will receive the invoice by email) and in "delivery address", the address of the person you want. that the items are delivered.

         

        Order cancellation

        Distribution Lovaf reserves the right to cancel and refund any order submitted through its website. In such a case, an email confirming the refund of your order will be sent to you.

         

        Promotions

        Promotions do not apply to gift cards or products subsequently purchased.